Enrollment FAQs

Frequently asked questions related to post enrollment and beginning of studies

Do I need to send a transcript if I am enrolling in the independent study (unaccredited) program?

No, parents keep all the records in the unaccredited program. Transcripts would only need to be sent if you are trying to earn official credit by enrolling into the Accredited Program.

What makes a transcript official?

It must be mailed directly from a school office to our office. It cannot come from an individual, unless the student was home schooled.

When can I enroll?

You can enroll at any point in the year. When enrolling for the fall, it is best to do so early in the summer as July through September are our busiest months. (If you’re already enrolled, you can re-enroll after your current enrollment is 3/4 complete.)

I just got my materials. Where do I start?

  1. Divide everything into three stacks: video manuals, your test/quiz books and answers keys, and your child’s books.
  2. Read the introductory info in your video manuals. Jot down any questions as you go.
  3. Get in touch! We’d love to help answer any questions. Just call 1-877-223-5226 and ask for our academic area.

How do I know if I am missing any items?

Compare the items you received with the items listed on your invoice. If within one week of receiving your first box you have not received all the items listed on the invoice other than back ordered items, please contact customer service.